Course: Student IT Induction | PropaGate Learning

  • General

    Student IT Induction

    For Attended Diploma/HND/BSc/MSc courses

    • Getting Started With Your RBGE User Account

      When you join RBGE as an MSc, HND, BSc or Diploma in Herbology (Attended) student, a user account will be created for you, giving access to our cloud services; library facilities and others. Please follow the steps below so that everything works as smoothly as possible for you. 

      See the Help section at the bottom of this page if you get stuck.


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  • Instructions: Clicking on the section name will show / hide the section.

  • Change Password & Sign Acceptable Usage Policy (form opens in a new window)

    • Your Username will be sent to the personal email address you gave when registering for your course
    • Your Password will be sent in a separate email message. You will be asked to change this as part of the set-up process below


    Important: If you are signed-in to other Microsoft services, for example your SRUC account, sign-out before you start this process, or use a Private Browsing tab in your browser


    1. Enter the Username and Password provided
    2. When prompted set your own password
    3. You will also be prompted to set up Multi Factor Authentication to secure your account and Self Service Password Reset following on-screen instructions
    4. You will be presented with the New User Declaration, follow the on-screen instructions


    • Digital safety - some key tips for staying safe online

      • Keep your devices and software up-to-date
      • Avoid/Spot phishing attacks and online fraud
        • Phishing is when a criminal tricks you into downloading malware or tries to steal your information
        • If you are unsure about a link in an email, do not click anything. It could be an offer of something for free or a person pretending to be your bank, for example. Do not open any attachments from an unknown contact.
      • Lock your devices, set up multi factor authentication
      • Back up your data
      • Use unique passphrases for each of your accounts
      • Manage your digital footprint / social media safety

    • Top Tips for staying safe online URL
    • Police Scotland online student safety guide URL

      As part of your induction training, you are required to review this guide from Police Scotland. This will equip you with information and advice which will increase your awareness and prepare you to be able to identify potential frauds and prevent the loss of your valuable data to those intent on stealing it.

    • PDF version: Police Scotland Online Student Safety Guide URL

    • Outlook on the Web

      For simplicity, we recommend Outlook on the Web for RBGE email access. 

      1. Sign out of any existing Microsoft accounts, or start a Private browsing session
      2. Visit Office.com 
      3. Sign-in with your RBGE credentials
      4. Choose Outlook from the left-hand menu.

      For more information, check our Knowledge Base Article: on Webmail

    • Teams Training

      Your Course Supervisor or Tutor may advise you to connect to Microsoft Teams as part of your course.  You can find Teams at office.com, where you find all your other Microsoft apps. Watch this very short video for an introduction on how to use Teams.

      Again, as with email

      1. Either sign out of any other existing Microsoft accounts, open a different browser or start a 'Private browsing' session (sometimes called incognito) in your current browser. e.g. if you are signed in with a personal Microsoft account or with an SRUC Microsoft account. You cannot be signed into two Microsoft accounts because the browser has saved your current login credentials.
      2. Visit Office.com 
      3. Sign-in with your RBGE credentials
      4. Choose Teams from the left-hand menu.


      We have some other basic information on using Microsoft Teams to get you started as part of our Knowledge Base.

    • For MSc Students – Joining a Teams meeting Page
      This is a quick intro to Teams and your Class Calendar. You will need to use Teams and the Class Calendar to access your online lectures in the MSc.

    • Using Universal Print

      In order to use Universal Print, you must be running Windows 10 or later and have your RBGE account added to your machine. This happens automatically on RBGE owned devices or personal ones with Office applications installed. For personal devices without Office installed, you can add the account via Settings -> Accounts -> Email & Accounts -> Add a workplace or school account.

      From Settings, click Devices -> Printers & scanners and then Add a printer or scanner. The very first time you do this you'll need to select the option to search for work or school devices.

      A screenshot of 'Add printers & scanners' page

      After a second or two, a list of printers will be presented with the building name/floor number/room number underneath. Note that you'll only be able to see printers you have access to.

      A screenshot with the list of printers page

      You can select a location or enter a keyword to narrow down the search. Simply select the printer you want and click the Add device button to start using it.

      When you want to print a document, simply select the required printer from the print menu. Note that most printers will operate on a QR code release system, so when you approach the printer, scan the QR code with your mobile phone and then select the print job to release. This ensures that documents remain secure and also helps prevent accidental prints while off-site.

  • You may be provided with a PropaGate Learning (online learning) account to allow access to online materials during your course. PropaGate Learning is where you can access materials, use discussion forums and upload work.

    Students on the MSc course will receive details by RBGE email with your user account and password details. This is separate to your RBGE login and allows you to login to this site.

    Students studying through SRUC will be given access to their online learning environment directly from SRUC.

  • Your first port of call for help should be to email studentsupport@rbge.org.uk who can advise how best to proceed. 

    You may also wish to contact your course supervisor or tutor.

    The Contact Us link on this site is for PropaGate Learning enquiries.