Course: Student IT Induction

  • General

    Student IT Induction

    For Attended Diploma/HND/BSc/MSc courses

    • Getting Started With Your RBGE User Account

      When you join RBGE as an MSc, HND, BSc or Diploma in Herbology (Attended) student, a user account will be created for you, giving access to our cloud services; library facilities and others. Please follow the steps below so that everything works as smoothly as possible for you. 

      See the Help section at the bottom of this page if you get stuck.


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  • Instructions: Clicking on the section name will show / hide the section.

  • Change Password & Sign Acceptable Usage Policy

    • Your Username will be sent to the personal email address you gave when registering for your course
    • Your Password will be sent in a separate email message. You will be asked to change this as part of the set-up process below


    Important: If you are signed-in to other Microsoft services, for example your SRUC account, sign-out before you start this process, or use a Private Browsing tab in your browser


    1. Enter the Username and Password provided
    2. When prompted set your own password
    3. You will also be prompted to set up Multi Factor Authentication to secure your account and Self Service Password Reset following on-screen instructions
    4. You will be presented with the New User Declaration, follow the on-screen instructions


    • Digital safety - some key tips for staying safe online

      • Keep your devices and software up-to-date
      • Avoid/Spot phishing attacks and online fraud
        • Phishing is when a criminal tricks you into downloading malware or tries to steal your information
        • If you are unsure about a link in an email, do not click anything. It could be an offer of something for free or a person pretending to be your bank, for example. Do not open any attachments from an unknown contact.
      • Lock your devices, set up multi factor authentication
      • Back up your data
      • Use unique passphrases for each of your accounts
      • Manage your digital footprint / social media safety

    • url icon
      Top Tips for staying safe online URL
    • url icon
      Police Scotland online student safety guide URL

      As part of your induction training, you are required to review this guide from Police Scotland. This will equip you with information and advice which will increase your awareness and prepare you to be able to identify potential frauds and prevent the loss of your valuable data to those intent on stealing it.

    • url icon
      Police Scotland Online Student Safety Guide - (PDF version) URL

    • Outlook on the Web

      For simplicity, we recommend Outlook on the Web for RBGE email access. 

      1. Sign out of any existing Microsoft accounts, or start a Private browsing session
      2. Visit Office.com 
      3. Sign-in with your RBGE credentials
      4. Choose Outlook from the left-hand menu.

      For more information, check our Knowledge Base Article: on Webmail

    • Teams Training

      Your Course Supervisor or Tutor may advise you to connect to Microsoft Teams as part of your course.  You can find Teams at office.com, where you find all your other Microsoft apps. Watch this very short video for an introduction on how to use Teams.

      Again, as with email

      1. Either sign out of any other existing Microsoft accounts, open a different browser or start a 'Private browsing' session (sometimes called incognito) in your current browser. e.g. if you are signed in with a personal Microsoft account or with an SRUC Microsoft account. You cannot be signed into two Microsoft accounts because the browser has saved your current login credentials.
      2. Visit Office.com 
      3. Sign-in with your RBGE credentials
      4. Choose Teams from the left-hand menu.


      We have some other basic information on using Microsoft Teams to get you started as part of our Knowledge Base.

    • page icon
      For MSc Students – Joining a Teams meeting Page
      This is a quick intro to Teams and your Class Calendar. You will need to use Teams and the Class Calendar to access your online lectures in the MSc.

    • If you need to print at RBGE, please login to one of the desktops in the ICT Suite using your RBGE User Account credentials. 

      The printer you need is called ICTSuite on print:


    • You may be provided with a PropaGate Learning (online learning) account to allow access to online materials during your course. PropaGate Learning is where you can access materials, use discussion forums and upload work.

      Students on the MSc course will receive details by RBGE email with your user account and password details. This is separate to your RBGE login and allows you to login to this site.

      Students studying through SRUC will be given access to their online learning environment directly from SRUC.

    • Your first port of call for help should be to email studentsupport@rbge.org.uk who can advise how best to proceed. 

      You may also wish to contact your course supervisor or tutor.

      The Contact Us link on this site is for PropaGate Learning enquiries.