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  • Help and support for online learning


    Everyone who studies on our courses has different levels of knowledge and skills when it comes to the digital world. Brushing up on your digital skills will help you to get the most from your course here on PropaGate Learning.

    Scroll down the page and you will see a list of digital skills/topics. You will also see a section on using PropaGate Learning, our online learning platform. 

    Please ensure your browser is up-to-date; always use the latest version of Chrome, Firefox or Safari. An out of date browser or browser settings are the most common reasons for users experiencing problems using the site.

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    Staying safe online and protecting yourself

    • Staying safe online and protecting yourself

      • Digital safety - tips for staying safe online

        • Do not share your username and password with anyone - this is proof of your identity online while completing your course(s)
        • Logout of PropaGate Learning when you are not using the site
        • Use unique passphrases for all online accounts including PropaGate Learning. The National Cyber Security Centre recommends using three random words.
        • Always keep back ups of any uploaded work e.g. uploaded assignments and take regular backups of portfolio pages (if you are a Diploma in Botanical Illustration student)
        • Keep your devices and software up-to-data e.g. browsers and operating systems
        • Avoid/spot phishing attacks and online fraud. Phishing is when a criminal tricks you into downloading malware or tries to steal your information.
            • If you are unsure about a link in an email, do not click anything. It could be an offer of something for free or a person pretending to be your bank, for example. Do not open any attachments from an unknown contact.
          • Lock your devices when not in use and set up 2-step/multi-factor authentication where available

          For a run through of these recommendations, we urge you to read Top tips for staying secure online from the The National Cyber Security Centre




        • This online guide from Police Scotland will equip you with information and advice on staying safe online. This information will help you learn to identify potential fraud, helping you keep your personal information secure while studying and using the internet.

          Online student safety guide. 

          A PDF alternative to the website can be found here: Student Online Safety Guide.

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